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Deleting a key group?

A topic by Lights Out Games created Dec 04, 2020 Views: 834 Replies: 5
Viewing posts 1 to 3
(+1)

Hello,

I’m preparing to sell my first game on Itch. A few months ago, I created a group of test keys which I’d now like to revoke. I don’t see an option in the UI to delete these, though, and when I researched, it seemed like the only solution was to contact support.

Is there some other way to delete these? I’d like to do so before selling so folks can’t use the test keys to get a free copy.

Thanks!

Moderator(+1)

When making keys, there should a link to revoke them on the same screen. Unless that works in a different way when it comes to group keys?

Can you confirm that you went to “Edit Game” -> “Distribute” -> “Download keys” and there is no option to revoke the keys from there?

(+1)

I think it works differently for group keys. I don’t see an option to revoke an entire group, nor do I see a revoke option for individual keys in the group. I saw this post a while back that suggests it isn’t possible:

https://itch.io/t/601923/revoke-download-key-groups

If I’m missing something, please point it out to me. Happy to do this myself if I can.

Reached out to support earlier this week and haven’t heard back, so was hoping there was another option. I’d like to start selling next week, but want to clear these test keys first.

Thanks.

Moderator(+1)

Based on the post you linked, it sounds like group keys work differently than individual ones, I wasn’t aware of that.

I’d wait for support to reply back, seems like there’s no other choice.

Admin(+1)

It’s still an action only an admin can do at the moment, since it can be very destructive. I’ve gone ahead and removed the download key group for you.

Thanks, I appreciate it!

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