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Can't launch any games from itch.io client

A topic by SkEyE created Oct 26, 2020 Views: 2,244 Replies: 3
Viewing posts 1 to 5

Every single game I try to run any title at all from the itch client it fails.  This has been happening for at least a year.  I have completely erased the client and all software and re-installed a couple of times as well as doing so with all games.   I figured it was a client bug that would eventually be resolved in an update but that still has not happened so perhaps it is just something haywire on my system.      One of the first errors visible in the log is  API Error 400, that I must buy the game to download, but I am only trying to launch titles that I in fact do own that are in my library.  Then in the log it says no app manifest no matter how many times I install, re-install, etc.  Then it will say running as user (itch player #) then Exited! 'Had error: invalid argument No messages for standard error -> Standard error: empty -> Standard output: empty Relaying launch failure'

I can launch the games from their respective installation folders.  It is only the itch client that exhibits this problem.

Moderator moved this topic to itch app Development

Am I the only one experiencing this?  Don't any of the itch staff/devs have any assistance  or suggestions they can offer? 

I'm trying to download a game that I really want to play, but it won't work. I honestly don't know what happened, because previously, I'd be able to download games from the website. Then, when I tried to download one today, it wouldn't work. I took into consideration that I should probably download the itch.io app. But when I did, that didn't work either. Do you think it's a glitch?

Admin

Sounds like you have third party security software blocking the app from functioning. We can’t provide support for system configurations like that. You can try temporarily disabling your security software to see if that makes any difference. You may also want to try reinstalling the app after completely deleting the application folder to completely reset everything about it.