itch.io

Hi,

We sincerely apologize for the delayed response and for any frustration this has caused!

We can see you've been trying to reach us and we're here now to help you resolve this as quickly as possible.

Could you please tell us:

• Which game did you purchase?
• What exact error message are you seeing? (A screenshot would be very helpful)
• What email address did you use to purchase the game?

We will prioritize your case and get back to you within the hour.

Again, we're sorry for the inconvenience — we're on it!

Best regards, TikLiveGames Support Team

Yes you can use it

Hi,

We sincerely apologize for the delayed response and for any frustration this has caused!

We can see you've been trying to reach us and we're here now to help you resolve this as quickly as possible.

Could you please tell us:

• Which game did you purchase?
• What exact error message are you seeing? (A screenshot would be very helpful)
• What email address did you use to purchase the game?

We will prioritize your case and get back to you within the hour.

Again, we're sorry for the inconvenience — we're on it!

Best regards, TikLiveGames Support Team

did you receive any email ?

Check your license please

Check your email, please

Hi,

We sincerely apologize for the delayed response and for any frustration this has caused!

We can see you've been trying to reach us and we're here now to help you resolve this as quickly as possible.

Could you please tell us:

• Which game did you purchase?
• What exact error message are you seeing? (A screenshot would be very helpful)
• What email address did you use to purchase the game?

We will prioritize your case and get back to you within the hour.

Again, we're sorry for the inconvenience — we're on it!

Best regards, TikLiveGames Support Team

Hi,

We sincerely apologize for the delayed response and for any frustration this has caused!

We can see you've been trying to reach us and we're here now to help you resolve this as quickly as possible.

Could you please tell us:

• Which game did you purchase?
• What exact error message are you seeing? (A screenshot would be very helpful)
• What email address did you use to purchase the game?

We will prioritize your case and get back to you within the hour.

Again, we're sorry for the inconvenience — we're on it!

Best regards, TikLiveGames Support Team

Hi,

Thank you for reaching out to TikLiveGames support!

We're sorry to hear you're having trouble linking the app to your TikTok account. Here are the most common fixes:

1. Make sure your TikTok profile is set to PUBLIC
   • Open TikTok app → Profile → ☰ menu → Settings and Privacy → Privacy → Turn OFF "Private account"
2. Make sure you are currently LIVE on TikTok when connecting
   • The game can only detect your account while you are actively streaming
3. Verify your TikTok username is entered correctly in the game (no extra spaces or symbols)
4. Make sure TikTok Live Studio is running and you are logged in
5. Try restarting the game application and reconnecting

If none of the above works, please reply to this email with:

• Your TikTok username
• The name of the game you purchased
• A screenshot of the error if possible

You can also reach us directly at: gamedevblockchain@gmail.com

We'll get you up and running as soon as possible!

Best regards, TikLiveGames Support Team Available 24/7

please send an email to reset your license.

Hey your license has been refreshed.

its designed not to get restrictions and you can add your own gifts to screen with png.

Hi, we have added new countries <3
https://tiktokinteractivegames.itch.io/animal-race-tiktok-live-game-automatic/devlog/1528230/-official-announcement-

Hi, we have added new countries <3
https://tiktokinteractivegames.itch.io/animal-race-tiktok-live-game-automatic/devlog/1528230/-official-announcement-

Hi, we have added new countries <3
https://tiktokinteractivegames.itch.io/animal-race-tiktok-live-game-automatic/devlog/1528230/-official-announcement-

Send email to us from verified email account.

Yes, you can join our discord server : https://discord.gg/y9WRHKV5H

Please send email to us <3

There will be new update tonight :)

Hello,

Thank you for reaching out. I'd like to inform you that your license has already been sent to the email address associated with your purchase. Please check the following:

1. Inbox of the email you used at checkout
2. Spam/Junk folder — license emails sometimes end up there
3. Promotions tab (if you use Gmail)

If you still cannot locate the license email, please reply with the following details so we can resend it:

• The exact email address used for the purchase
• Your order/transaction ID
• The date of purchase

We'll get this resolved for you as quickly as possible.

Best regards, Support Team

Hello,

Thank you for reaching out. I'd like to inform you that your license has already been sent to the email address associated with your purchase. Please check the following:

1. Inbox of the email you used at checkout
2. Spam/Junk folder — license emails sometimes end up there
3. Promotions tab (if you use Gmail)

If you still cannot locate the license email, please reply with the following details so we can resend it:

• The exact email address used for the purchase
• Your order/transaction ID
• The date of purchase

We'll get this resolved for you as quickly as possible.

Best regards, Support Team

Please check your email inbox folder.

Please check your email.

Did you receive any email ?

Check your email, please.

Hey, thank you for your feedbacks. We will add them in 2 days.

Check again please

Could you try it again ? 

1- for all questions contact with : gamedevblockchain@gmail.com

Check your email inbox.

Please check your email.

Check your email, please.

Check again please.

Yes it works with apple devices.

Please check again.

Yes it works.

Please try again.

Check your email again please

Check your email again please

Check your email again please