Hi,
We sincerely apologize for the delayed response and for any frustration this has caused!
We can see you've been trying to reach us and we're here now to help you resolve this as quickly as possible.
Could you please tell us:
- Which game did you purchase?
- What exact error message are you seeing? (A screenshot would be very helpful)
- What email address did you use to purchase the game?
We will prioritize your case and get back to you within the hour.
Again, we're sorry for the inconvenience — we're on it!
Best regards, TikLiveGames Support Team