Hello itch.io team and community,
I am facing an issue where my payout has been stuck in “In Review” status for several months. Despite submitting all the required tax information, and getting it approved, my payout has not been processed.
I have already tried contacting support@itch.io, leafo@itch.io, and legal@itch.io, but I have not received any response. It’s been more than 6 months, and my payout is still showing as “In Review” with no updates.
I’m not sure if there’s an issue with my account, my project, or anything else, but I’m willing to cooperate fully. I just kindly request the team to look into my ticket #270801 and help me resolve this.
Here is a screenshot of my payout dashboard showing the pending payout:
This is my first project, and the earnings are important to me. I hope someone from the support team can help or guide me on what to do next.
Thank you for your time.
Best regards,
Rohan Ohara