Have had a hard time updating a few games, they would stall and restart after around 100 MB, most have eventually worked, accept Shards of God, updated about a week ago, just won't finish downloading.
Details:
url- https://hvavra.itch.io/shards-of-god
size- 134 MB
uploaded last week sometime
location- Canada
resets before finishing download
using the desktop app on Kubuntu 22.04
Hey there :D. I just received another report about downloads failing. A customer tried to download this project multiple times and was met with slow download times, then it failed partway through each time. Figured I should report it here in case it's related, as I haven't had reports of failed downloads until this month.
1. https://eromancer.itch.io/pure-onyx-october-2023
2. 1.7 GB
3. On the 4th(? approximately) of this month
4. Uploaded via Butler
5. User is in the Philippines
6. They said it failed around 60% multiple times
I hope not.
That region seems to have problems regularly. https://itch.io/t/3039327/images-are-not-loading-at-all-and-downloads-dont-work-...
Link to the affected game page- any game
Size of the file and filename you’re attempting to download- any size
Was the file recently uploaded? (If so, when?)- I don't know
Was the file uploaded using Butler? (This is only relevant for page owners) - I don't know
Your geographical location (if you’re comfortable sharing)- Usa
A brief summary of the issue - does the download cut out? Slow down? etc. - download normally until it reaches 20%. First download will slow down but, keeps downloading until 25% - 35%.
Are you downloading via the app or through your browser?- Chrome and internet explorer
Side note: tried to use alternate download mode but download never started when active
DiBS for Mac returns an error after decompressing the ZIP file. Upon opening, Mac OS Sonoma (14.1.2) identifies the file as damaged, and offers the option to trash the app or cancel attempting to open it. I am downloading using Chrome.
This is not a download issue. The file has downloaded successfully.
This error shown by macOS Gatekeeper when trying to run applications downloaded through your browser. The developer has not created a signed build with Apple so this is the warning generated.
Unless you want to disable Gatekeeper, we recommend installing games through our app: https://itch.io/app. It will allow you to run the game without changing any system settings.
1. https://momoirosoft.itch.io/our-apartment/download/s2nuDpDLmxQCsGaO9v_Hual2dbmb1...
2. Our Apartment Donation Only Build - Windows 2gb
3. 9 days ago
4. idk
5. Poland
6. it doesnt want to load after downloading (tried multiple times) when i click it there is a popup saying that there is no UnityPlayer.dll
7. browser
This isn’t a download issue, it sounds like you are’t familiar with how to extract and run a game downloaded from the internet.
If you use the itchio app, it will automatically manage the download for you: https://itch.io/app
Alternatively, since you already have the file downloaded, you can follow these instructions:
.exe for Windows) to start the game.Make sure to extract all files before attempting to run the game, as running it directly from within the ZIP file can lead to errors.