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30 days!!!... its a long waiting time.

(+2)

Our admins tried a new system to better prioritize support tickets, and it might have created new problems. Sorry about that.

Yes, it is Understandable... itch.io getting bigger. I hope it comes up with a great solution.

Okay, then I don't have any other option than to wait. By the way thanks for your time.

(+1)

But sadly it is normal these days for first time paid projects. Just scroll down in the sub forum. You will find dozends of threads like this.

Itch has grown. All projects combined, it should be around a million. And as itch grows, bad agents try to exploit itch. Publishing malware or stolen things. They add to the workload staff has to check.