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(1 edit)

Ignore the download button for the Steam key. There should be the request key button.

https://itch.io/t/67604/how-to-get-a-steam-key-from-your-itchio-purchase

Let me know if you still have problem with it, so we will able to solve it dirrectly by sending you keys to e-mail.

Hi. Unfortunately, I don't see "Get Steam key" button. This is what I see:

P.S. Thanx for the fast response. :)

Could you please send the email to support@rockpathcollective.com ? So I will able to send you keys.

I also already created the ticket to itch.io support to figure out if there the problem on our side to prevent the keys claiming issue in future.


- Vladimir.

Hello,

I've just recieved the answer from itch.io support team. They've fixes keys claiming process. Check it now. And let me know if it will not work.

- Vladimir.

Now it worked. Thank you.