The softlock happened at one of the first bushes. It was my first encounter after I died and got reset to the beginning, but with my previous level. With the how I can't really help. There were the two rock guys and shoot at me and then went into cover, but never returned from cover. I could kill one of the guys, but his death animation was the animation of someone without cover.
I'll check that out mate. However, you mention it was your first encounter after you died and you got back to your previous level? which one? was it different from level 1?