Post by leafo in Timed out while connecting to butlerd

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This error effectively means that you have some kind of security software on your computer, or something about your network connection that is blocking access to our servers.

There is a very small chance that our servers might be down, but if you’re on the site reading this message then that’s not the case. There are currently no active or recent incidents with downtime.

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Gannibal2 years ago

i got windows security how do i fix?? and why is this still happening

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K4li2 years ago

https://support.microsoft.com/en-us/windows/turn-off-defender-antivirus-protection-in-windows-security-99e6004f-c54c-8509-773c-a4d776b77960

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Saber901 year ago

page has 404 error. any way to fix?

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Blankslate5712 days ago

Hey Im using windows 10 but I can't fir the life of me figure out what antivirus software is preventing this, I would just reinstall itch for it to work but its annoying, do you know any antivirus software that could make this happen?

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Blankslate5712 days ago

I figured out the problem, turns out you have to close the Itch app then go to task manager and look for any open itch background processors and close them (remember to use more details if you don't see any)

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itch.io

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