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these emails come a few hours after we publish the games. So I assumed this emails indicated indexing. that’s why we’re puzzled.

Those emails do not mean your page is indexed, only that your game is published. As a reminder, a published game can be viewed by anyone by URL, your profile, and via your account activity. An indexed game is one that is added into our search and browse pages.

Hope that helps

hello, is it normal it takes 5 days? it says in faq it is usually indexed within same day but it has been 5 days. W've send mail 3 days ago and it's not replied as well.

It hasn't been 5 days. All your games were created 3 days ago. Normally they should be indexed by now, but delays happen. Support on the other hand can't usually answer that quickly.

Ohh you're right it's not 5.but not 3 either. it's 4. Just a miscalculation. 29-08-2021 at 16:30