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I'm playing on mac, and get this message when I try to open the zip file: "Unable to expand "Heaven'" into (folder I'm trying to open it into). 

(Error 2 - No such file or directory.)  Do you have any suggestions? I haven't had this problem with other downloads of your game demos.

Hmm, strange. Sorry to hear you are having trouble. 

I wonder if something has happened to the file behind the link.  Is this the first time you tried to download it, or is it a reoccurring   problem? 

I'll rebuild and re-upload the file - it should be available for you to test in the next hour.

Many thanks

Oh, sorry!  I should have mentioned I was having the same problem, after multiple attempts to re-download a new copy of the file from here.  Thanks for checking on it.

I wasn't sure an edit would give you a notification, but I'm still having the same issue with the zip file.  I also tried it on another Mac as well, but no luck.

(1 edit)

Hello   Desrin

Sorry, no, I wasn’t notified that there had been an edit to your previous post.   

Okay, can you send me some screenshots of the errors you are getting to please?   

Also, are any other mac users having a problem? There have been over 100 downloads for the mac version, so I hope this has not been an issue for everyone.  

In the meantime, I will try to find someone who has a mac who will let me use their computer to run some tests.

Sorry you are still having trouble

Hi, fellow mac user here :) I've also been having the same thing happen to me where it won't unzip the file. Thank you for looking into it!

Hello, TSharpe, thanks for letting me know. 

If you could send some screenshots of the errors you are getting to the support email address that would be great.

Many thanks

I've just had a thought. 

Apparently, the mac unzip doesn't like spaces in the file name. Now the Heaven's Grave file name doesn't have any spaces, but it does have an apostrophe which some systems don't like in file names. It's also the only one of my game demos to have an apostrophe (and, Desrin, you mentioned all the other BC&T demos you tried had worked), so I thought it was worth a try and changed it.

Could someone for whom it was not working before, give it a try now, please?

It works now!! Thank you so so so much!!!! I never knew about the thing with the apostrophes before; how weird :O

I just sent you an email about this, before I checked back on itch so feel free to disregard it.  The file and game are working properly now as of this moment!  Thanks again!