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Admin

I’ve processed your request and approved your account for sending emails. We don’t have a fixed schedule for ticket responses for stuff like that (pretty much whenever a support person can get to it). If you’re working on a strict on a timeline then I recommend you do it as soon as you can.

Thanks

(+3)

would it be possible to put a warning or notice then somewhere on the "how to" portion of the KS page to give people a heads up? It's a understandable situation but it would easier to handle if it was expected. Thanks for the help getting it resolved!