Yes, I created the account, but the email address is different from the one I use for PayPal. I meant that I checked both inboxes just in case, but in neither case did I find any email from Ichi—aside from the registration and account/post verification emails.
Therefore, I really don't know what to do. I have already used the link you sent me multiple times for both email addresses, but nothing arrives. Also, my spam folder isn't divided into categories; there is only one.
The normal thing is, that you get an email from Paypal and an email from Itch, around the same timestamp.
One is Paypal informing you about the payment made and the other from Itch mailing you your download link. The mail title should read "Your purchase of 'The Choicer Voicer' and is sent from support@itch.io
Do a full text search of both your inboxes for the term "purchase" and triple check your mail settings on Itch. You can add your paypal address on https://itch.io/user/settings/email-addresses
Additional emails
You can link additional email addresses to your itch.io account in order to get access to anything purchased under those email addresses. For example, your PayPal email address might be different than your regular email address so you'd want to add it as an additional email.
I have the receipt on my bank account (which is linked to PayPal, and I used PayPal as the payment method), but not on PayPal itself. I have checked both email accounts, and as you suggested, I added my PayPal email as a secondary address and requested the links to be sent again, but I still haven't received anything.
But you do have the Paypal mail, confirming a payment to "support@itch.io"?
If yes, and the recovery methods on https://itch.io/support and https://itch.io/docs/buying/already-bought do not work, you will have to let support sort this out.
Paypal sends you a confirmation about any payment you make. If you got no confirmation, Paypal did not send the payment.
You need to check in your Paypal account what is going on.
16.8. was not a banking day. And while bank transfers are faster than they used to be, but they are not instant and there might be additional circumstances either for your account or for that particular payment, that might delay the transaction.
And do you normally get a confirmation mail from Paypal about your activities?
If they did not confirm the transaction to you, Itch got not money and the transaction is not complete. So Itch cannot resend you the download page link, because from Itch's perspective you have not bought anyhting. Itch support and community cannot help you, beyond pointing out, that you need to investigate why Paypal did not send the money yet.
