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You wanted to know what is going on. And what you described did fit previously seen scammer activity. They repeatedly commented on the same games, with new accounts, hourly, daily, for weeks.

feel free to block spam comments

Itch does so. But spammers are trying again and again. Creating a spam filter that does blocks all spam and does not result in false positives, is rather impossible.

You claimed, it would affect games negatively. I disagreed and elaborated why I think so.

what do I honestly care if other people can make comments

Likewise. And developers that shut down comment sections entirely thought so too. Screw comments, protecting users from spam is more important. 

If there is no spam anymore they can try improving to get less false positives. They are working on it.

 https://itch.io/t/6150480/this-may-sound-harsh-but-i-hope-to-get-an-answer-for-i...

Meanwhile, moderation costs money and commenting does not generate money. The first moderator is the devloper. If the developers do not bother keeping their page moderated, why should Itch bother. The devleoper has ability to delete unwanted comments, so they should fulfill their obligation to allow wanted comments.

Also, there were all sorts of spam. With obfuscated links, images. Links were just the most common one. It is trivial to circumvent a simple link ban and auto-filter.

Free to lock thread

Seems you are another person that thinks this is answered by staff. I complained about this, but no one listens. This is not support. This is a user message board. You are talking to other users. People that bother to voice their opinion, share their experiences and maybe answer questions.

If you want to tell support anything, you need to send a mail. Or use the feedback button. Tell them how great it would be, if they would implement it, so that developers would see pending comments for moderation more easy. Maybe that would help a huge lot.

(+1)
And what you described did fit previously seen scammer activity. They repeatedly commented on the same games, with new accounts, hourly, daily, for weeks.

There is a huge difference between one/two lengthy comments with no hyperlinks per month and regular hourly spam. I'm merely pointing out the distinction and how the threads You linked mostly (if not only) refer to not spam per se, but malicious and misleading links embedded in comments. Which is a lot easier to block than a smart message filter and a lot less invasive than just shutting everyone out of commenting, for months, with no way of fixing it, getting verified or avoiding the spam filter.

"Likewise. And developers that shut down comment sections entirely thought so too. Screw comments, protecting users from spam is more important. "

I think You misunderstood my point. You said that other people can still comment and are doing so. Well, I can't. Nobody I know can. And that sort of privileged comment policy is whack. I am a user, I accepted the ToS and as such should be allowed to post comments. This sounds blown out of proportions, but I'm just trying to highlight the point. I can't see my comments, I can't seem to get them approved (aside from one), I can't even contact Support, because they just don't respond. No matter how I look at this, it's silly to have a community with the "community" part cut out (about 7 of my forum posts also ended up in limbo, for whatever reason).

"You claimed, it would affect games negatively. I disagreed and elaborated why I think so."
"Likewise. And developers that shut down comment sections entirely thought so too. Screw comments, protecting users from spam is more important. "

I still think that for games with limited playerbase, receiving feedback is important. Which is harder to do, when you can't post feedback. Not only does communication affect long-term attachment to a game/dev, it also allows for improvements based on feedback, since everyone has their own opinions. It's one thing if a dev chooses to disable comments, that's their call, but if they want feedback, but the website just shadowbans (cause that's what this essentially is at this point) people commenting, because they can't deal with spam in any reasonable way, then it will affect the game and its reception. Like imagine being a part of a project at work, joining group chat and being unable to post anything. Wouldn't that affect the project? And if You try doing anything about it, You just get ghosted.

"If there is no spam anymore they can try improving to get less false positives. They are working on it."

I don't know how many comments are made daily  on the site, but it's not about false positives. False positive is interpreting something that's not spam as spam. This thing is flagging EVERYTHING I POST. That's not the same thing. I can't access my comment history until the comments get approved (which they don't get), which means I'm essentially cut off from posting anything. And that sucks. And it's not "for a while", I made this account on August 12 2025, that's 10 months.

"The first moderator is the devloper."

What do You mean? Can a developer approve specific comments?

"Also, there were all sorts of spam. With obfuscated links, images. Links were just the most common one. It is trivial to circumvent a simple link ban and auto-filter."

Okay, but if that's the case and You Yourself said that other people can post, why can't some people join this exclusive group? What does one have to do to be allowed as a member of the community, when sending Support tickets does nothing, awaiting moderation does nothing, everything does nothing for months on end?

"Seems you are another person that thinks this is answered by staff. "

No, not really. I literally went for the "Questions" part of it, because Support, as I mentioned about four times already, DOES NOT RESPOND. I just wanted to understand what was going on and as soon as I got that information, I just left a note that in my opinion, since it's my question and my thread, it can be locked, as the question's been answered and I don't want to derail it by debating things neither I nor You have any control over. Don't get me wrong, I enjoy a discussion, but a fruitless one on the topic of poorly handled spam filter just feels like spam itself.

"Tell them how great it would be, if they would implement it, so that developers would see pending comments for moderation more easy. "

So if I get it right, the devs can actually see and approve comments? That's interesting. Cause this means a few things - either my comments are specifically ignored (which is curious) or are never seen, because either they get filtered out by a filter to the point where not even devs/mods see it awaiting approval, or I'm by default on some shadowban/spam filter list due to when my account was created or something, while others don't have to deal with this crap.

And trust me, I'd send anything, if I didn't already send 3 separate tickets regarding the issue that got ignored. Somehow I doubt it would be any different with suggestions, and it's not like that idea is so revolutionary nobody else suggested it before.

Still can't make more than a single quote, it just marks down the whole post after the first quote -.-

(+1)

I just want to tag in on this thread to share the sentiment. I've been noticing this same issue for a good while now. I read the explanation on the reasons, and it does make sense. However, it does leave me wish the same disappointment and frustration. 

I want to give devs positive feedback and gratitude for some of the demos I find here. Of course I can always try to reach out to them in other ways, and I do, but that's genuinely defeating the entire purpose of the comment section. It feels like I'm in the same weird shadowban zone as @RXA623, where I know other comments are going through, but not mine, and I'm just confused.

That said, again, I do understand having to tighten the spam filters. I just hope it can get sorted out soon in a way where it doesn't feel like users are being punished for nothing. Ack. That's not meant to be snarky either, I don't want it to read that way. T_T It's just so upsetting that I'm over here like "I love your game!" "Wishlisted, this is awesome!" and yeah...that just goes nowhere? Oof.

I do not understand why people keep using the term shadowban so completely wrong. If you know immediatly that you are banned, it is not a shadow ban, it is a regular ban. The platforms that did or do use such tactics display comments as regular to the shadow banned user, but no other users will see the comments.

Anyway, is the rate button disabled too, if your comments are held in moderation?

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Nobody I know can. And that sort of privileged comment policy is whack.

You assume that your and your friends' situation is the same for most users. It is not. There can be all sorts of reasons why your friend group got hit by the spam filter. You probably share statistical qualities that triggered the filter at that time.

And that filter is per account and not per individual comment, once it does hit. You seem to think the spam filter would only filter individual comments.

The nature of the filter might be, that your account gets put on the filter again and again. I do not know. But if you really waited 10 months, you should make a new short thread with a ticket number included, as the rules of questions and support suggest. https://itch.io/board/10023/questions-support  View this community's rules…

I think You misunderstood my point.

I intentionally quoted your attitude and presented it with a different outcome. If you do not care that other people can comment, why should anyone care that you cannot. Comments are not that important. Else developers would not even be able to disable the comment section or arbitrarily delete comments.

You can still download, buy and rate games. Itch is not a blogging and commenting site. It is a download store.

You might have noticed that there is no notification about comments for followers, nor is there a way of doing a private messages. The "social media" features of Itch are crude and underdeveloped. That's what you get, if you do not bombard users with advertisements. Such features have to run on slow burn with as little cost as possible.

Which is why it was so devestating, when criminals started to mass attack that social feature. Other platforms might have pulled the plug entirely and disabled this bonus feature. Itch installed a hyper aggressive spam filter, that unfortunately has some lengthy false positives, and staff is overwhelmed with clearing those up. There are more important things for staff to do, so that has about lowest priorty.

receiving feedback is important. Which is harder to do, when you can't post feedback

You cannot use the Rate this game button too? 

Share what you liked or disliked about this project. Our community rules apply here. Reviews are shared with developers and your followers.

If you can use that button, that's where you can post feedback to the developer and even remind that dev that there are pending posts. Of course they can ignore that section too, but it is more prominent.

Pending posts

A new post or topic may be placed in the pending queue if it is flagged by the spam detector, or by the moderation settings of the community. Posts here will not be visible to others until approved by a moderator.

The vague or missing information there is, that the developer is also a moderator. I do remember a spam filter complaint thread where someone shared experience where they would always have to wait for the developer to approve the comment.

But that pending posts section is rather hidden, and there seems to be no prominent notification about pending posts.

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The edit box is not that good. You might need to select normal text again, after a quotation. Or press enter and del and enter after a quotation.

just shadowbans (cause that's what this essentially is at this point)

Please do not use that word in that way. A shadowban would be, if you can see your comments, but no one else can.

Other platforms might have pulled the plug entirely and disabled this bonus feature.

imdb comes to mind. They ditched their comment feature completely.