And that filter is per account and not per individual comment, once it does hit. You seem to think the spam filter would only filter individual comments.
That's not a filter then, it's an account restriction based on arbitrary conditions. And yes, I would imagine a spam filter would be used to actually filter spam, instead of screwing off random users. If it can detect spam comments (which it should as a spam filter), then there's no reason to keep diving into this false positive account-wide mute. Cause I assume if You, with Your clearly "verified" account posted spam in a comment, the filter would catch it, right? And then maybe put You on a similar list, where You couldn't just post what You want, when You want? Because if it wouldn't, that makes even less sense.
"But if you really waited 10 months, you should make a new short thread with a ticket number included, as the rules of questions and support suggest."
I did. It was locked/removed/whatever. I cannot see that thread, nor the other one I made later. I also sent 3 Support tickets, two of which got voided, one is still up and not even responded to. I said this like 4 times already.
"If you do not care that other people can comment, why should anyone care that you cannot."
Because it's a site, with a comment section and I'm being punished for nothing, while my right to comment is taken away? What are You even saying? Me not caring about others' ability to comment stems from them not being wronged or restricted in any way. While I am. It's like the cops telling you you shouldn't complain about a stolen car, cause your neighbour's car wasnt' stolen. Like actually what sort of rhetoric is this?
And I'm not calling for anyone to simply "care". I'm calling for being allowed to post.
"Comments are not that important. "
That's a subjective statement.
"Itch is not a blogging and commenting site."
Yet it has a "Community" tab at the top, curious, isn't it?
YouTube is a video platform, Meta is a data-harvester and yet both work perfectly fine as a community hub and a place to exchange opinions through comments.
"You might have noticed that there is no notification about comments for followers, nor is there a way of doing a private messages. The "social media" features of Itch are crude and underdeveloped. That's what you get, if you do not bombard users with advertisements. Such features have to run on slow burn with as little cost as possible."
Okay, sob story about costs of running a site aside, the comments section exists. People are allowed to comment. Just not ALL people. This isn't about Itch being a store, it's about the unfair way some users are treated due to the spam filter and hitting a brick wall when trying to do anything about it. You couldn't get a bigger middle finger if it was the landing page.
"and staff is overwhelmed with clearing those up."
If three Support tickets and eight months of time is not enough to clear stuff up by the "staff", you don't have "staff". You have a problem.
"You cannot use the Rate this game button too? "
This one does work. Or it appears to work. Can I however know for sure it's working, if comments don't? I figure it works, but hey, can be wrong.
"But that pending posts section is rather hidden, and there seems to be no prominent notification about pending posts."
At that point I would at least like an access to my posts, so I can copypaste the feedback or just know they exist. But that's just a wish.
"The edit box is not that good. You might need to select normal text again, after a quotation. Or press enter and del and enter after a quotation."
Yeah, no matter what I do, trying to cram in a second quote just changes everything besides the first quote into a quote. Doesn't matter if it's enter, dels, text highlighted, not highlighted, slightly wonky, which I am sorry about.
"Please do not use that word in that way. A shadowban would be, if you can see your comments, but no one else can."
If we go by definitions, shadowban is like banning someone without them noticing. Being cut out of a community, but still gaslit into the idea that you're not. Which I'd say eternal "awaiting approval" queue does fit. Can I post? Yes. Can anyone see it? No. Can I see it? No. Can I do anything about it? Doesn't seem like it. Just because I can't see what I posted, doesn't entirely make it less shadow-y.
"imdb comes to mind. They ditched their comment feature completely."
I imagine they still have reviews though? Fair example, though the scale is somewhat different. I can hardly find people knowing Itch games outside of Itch, making this the best (if not only) community hub for me.