I like the story. You manage to trick expectations & surprise (owners name, Gavin's just blows up). Your writing style is easy-to-follow & greatly realistic. To me it felt like reading a newspaper.
But this has also downsides: I did not get emotionally invested, because the documentary-style did not manage to introduce characters properly to me, in a sense, that I really get to know them, learn their behaviour, get hints on their feelings or can learn something abot them. Or from them. All of that could be improved.
IF your intention was to create tension or questions for the reader: I did not have questions, because I didn't get emotionally involved enough.
But what you described masterfully was society: the act itself & the reaction to it felt very realistic & are a fantastic mirror of real human behavior in my opinion.