Thank you so much for such a detailed review — I’m really happy that you enjoyed the game!
I was also thinking about what to do with the sudden spike in difficulty. Balancing turned out to be the hardest part here.
Maybe it would make sense to introduce something like a temporary “freeze” effect for the zombies? I’m still a bit bothered by the fact that you can technically finish the game without serving a single customer 😅
Or perhaps the customer could remain assigned to their table, and if they turn into a zombie, you could “cure” them and let them continue drinking their coffee? I’ll try experimenting with that idea over the weekend. Thanks for giving me some food for thought!