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Game not indexed after 40 days?

A topic by expandev created 14 days ago Views: 72 Replies: 2
Viewing posts 1 to 3

Hello.

As evident from the title, my game has not been indexed after about 40 days of being released, despite having a good amount of traffic from other sources and a lot of time having passed since its release. I have already submitted 2 tickets, one of which might have been rather too soon, as it was a week after the release of the game, if I recall correctly. The second one, (334635), was submitted on 5th of January and still hasn't received an answer. So here I am submitting this post, as it seems to have helped with cases similar to mine.

Moderator(+1)

I've let our admins know about your ticket.

Unfortunate. A lot of things seem to be slow to happen on itch.

The '7-10 day' cashout reviews for example are also often getting slower gradually over time. They often exceed two weeks now.

 Just generally, I think the itch platform is probably understaffed and the people sorting through its issues are overworked and this means a lot of tasks fall behind schedule. They do seem to actually be trying though and I can appreciate that.

- Matthew H, matthornb.itch.io