Hi Goliard,
Yes, you can send me the file so I can tell you where the problem is coming from; it would be a pleasure :)
In the meantime, here's some advice for developers, because this is often what can cause bugs:
Keep in mind that an HTML file shouldn't exceed 100MB for what I would call a decent display, and 50MB for older browsers and systems. That's why the chaptering system with tracking to a separate HTML file was implemented.
Base64 encoding greatly increases the file size; a 1MB image then weighs around 6 or 7MB. That's why you should use .webp for images, which reduces image size by more than 90%. The same goes for videos and music... Really be careful, the file size increases rapidly; it's the technical limitation of encapsulation.
For easy and free compression, use Google's application:
But rest assured, with proper compression of images, videos, and audio, you can have around fifty images, background music, and a few videos for animations for a single chapter.