There is two issues.
One is the payout. This obviously was not resolved. My mistake. It is resolved.
The other is talking about the first issue in a place where this kind of talk is "off topic" as per rules of the section. Talking endlessly and not accepting, that this is not helping the first issue is the "disrupting" part. You got your ticket number posted and forwarded as per the makeshift solution for the "support" message board. That's all the public community message board could have helped you. And I believe this was explained already.
Good luck with your issue. The end of the year cleanup hopefullly clears your actual payout issue too.
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Sigh. Please use a different way of translating English. If you do not understand something, do not interpret it just in some negative way. I was just talking about literally the end of the year and how, for bookkeeping purposes, there is a cleanup to be made and that's how the other thread was resolved. And ironically the same reason was given for that other thread, as to why the payout was delayed.
Also, this is public message board. Why are people always surprised if someone enters and writes comments.