personally:
(I am not the one start this thread but i am in the same situation)
- You have no idea what percentage of revenue they are taking in my (or our) settings (I can assure you it is not the minimum in my case)! If it is not enough, then it is their job to determine the minimum required to operate (or raise the minimum).
- If this response had come through an official channel (a "give me more percentage or don't be surprised" type message), it would have been like "we are taking your money as loot".
- Percentage or not. They are the ones who keep the money paid or donated to me (by customers)!
- I understand that many developers get paid, but I am not one of them! Should I shut up just because everything went well for others?
- Regarding the article "They need to be very careful": (I have done all the necessary setup with tax information etc.) They have 5 months to process the payment and if you try to reach real customer service multiple times (via the "report button") they do nothing! No response!
They (Itch) don't give any chance to handle the issue as it should be, that is why people come here and try to find another solution and if necessary "make some noise" to be heard on a "community site" called "questions&support"! But when they do it looks that it is not allowed by the rules or read the tax info (thank you i made that months ago), no officials here to hear/read..
What other options do we have? (Let it go is not na option here!)