I've let our admins know about your ticket.
Still no response.
Almost four months have passed without receiving any reply about my game, which is still in quarantine. I think there is not much else to do anymore; support simply does not exist for me.
The worst part is that if for some reason I have another problem, I will probably have to wait months for a response (if they even reply at all).
Thank you for trying to do something. I’m leaving my last ticket here, #336899, and I won’t bother anymore with this issue. I think I can live with this difficulty.