How to fix a problem with an error in which it says File "game/script.rpy", line 27370, in <module> Name error: name 'complete19' is not defined? I'm playing on macOS, and I've finished Lin's story for version 19.1. I consistently receive this message after every action, which annoys me. Pressing the ignore function or reloading doesn't help for me.
Version v0.19.1 fixed all known bugs.
Have you modified game files in any way?
Have you played any beta version of Harem Hotel? Those often mess the game and continuing with released version makes strange errors.
Is there any more info in file log,txt, it should be in game directory. Can you provide the full error text, cut and paste or take screenshot?
I haven't modified the game data in any way; I just played and occasionally encountered errors with undefined scripts, which I ignored and continued playing. However, after completing Lin's story, an error screen started appearing after almost every interaction, such as moving between floors or locations. I hope this screen and text can help with identifying the problem.
```
I'm sorry, but an uncaught exception occurred.
While running game code:
File "game/script.rpy", line 27370, in <module>
NameError: name 'complete19' is not defined
-- Full Traceback ------------------------------------------------------------
Full traceback:
File "scripts/lobby_script.rpyc", line 197, in script call
File "script.rpyc", line 21216, in script call
File "scripts/lobby_script.rpyc", line 197, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "scripts/Garden/GardenScripts.rpyc", line 21, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "scripts/bar.rpyc", line 1613, in script call
File "scripts/Garden/GardenScripts.rpyc", line 131, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "scripts/Garden/GardenScripts.rpyc", line 131, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 136, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 136, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 131, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "scripts/bar.rpyc", line 3491, in script call
File "scripts/bar.rpyc", line 3434, in script call
File "script.rpyc", line 20934, in script call
File "scripts/lobby_script.rpyc", line 186, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "scripts/Garden/GardenScripts.rpyc", line 141, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "scripts/bar.rpyc", line 3443, in script call
File "scripts/bar.rpyc", line 3534, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "scripts/Garden/GardenScripts.rpyc", line 131, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 131, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 131, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "script.rpyc", line 20934, in script call
File "script.rpyc", line 20934, in script call
File "scripts/Garden/GardenScripts.rpyc", line 131, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 131, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "scripts/Garden/GardenScripts.rpyc", line 151, in script call
File "script.rpyc", line 6552, in script call
File "script.rpyc", line 27370, in script
File "/Users/some_one/Downloads/untitled folder/untitled folder 2/Harem_Hotel.app/Contents/Resources/autorun/renpy/ast.py", line 1898, in execute
if renpy.python.py_eval(condition):
File "/Users/some_one/Downloads/untitled folder/untitled folder 2/Harem_Hotel.app/Contents/Resources/autorun/renpy/python.py", line 2276, in py_eval
return py_eval_bytecode(code, globals, locals)
File "/Users/some_one/Downloads/untitled folder/untitled folder 2/Harem_Hotel.app/Contents/Resources/autorun/renpy/python.py", line 2269, in py_eval_bytecode
return eval(bytecode, globals, locals)
File "game/script.rpy", line 27370, in <module>
NameError: name 'complete19' is not defined
Darwin-25.1.0-x86_64-i386-64bit
Ren'Py 7.4.11.2266
Harem Hotel v0.19_PR1
Mon Nov 10 20:03:37 2025
```

Harem Hotel v0.19_PR1
Where did you get that version?
You are not playing a released version. Install latest released version v0.19.1, links to downloads are above on this page.
It may be the save files you have break the game with v0.19.1, but it should work better than the beta test you have now. You may have to start a new game to get rid of all messy features.
I don't remember where I got it from, but I think I will just delete the version I have and just wait for the 0.20 to replay from scratch so that everything is ok. Is the link for MacBook the only one available? because I'm in HK, and the server of the file is in the Netherlands which creates a huge delay for me, reducing the download speed. I completed that version anyway. My macOS security and Dr Web antivirus didn't detect anything suspicious, just a warning that it was downloaded from internet
On Patreon there is also Google Drive download link. That is usually the worst since it has limit for simultaneous downloads, which fills pretty fast. Maybe it is faster, though?
I would not trust third party download sites. You get Harem Hotel for free from the links provided by the developer, so why download from elsewhere.
I tried the Mac download link. Seems OK, downloaded took under 23 minutes.
Ok thanks. I know it's free here, but I just hate the low downloading speed; that's why I searched for an alternative. I'm thinking of subscribing to Patreon after the new year or possibly in the summer, when I earn from my internship. I'm a uni student, so I don't have much money to spend on such things right now. Sorry if my English isn't great, it's my third language