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Certainly looks like there is another app interfering. At least that's what the anecdotal evidence says so far.

Which GPU do you have?

Thank you for the screenshot & feedback. I'm keen to get this solved for you! :)

I've closed every app on my PC before trying again, and looked at every process running in the background, nothing seems to fix the issue.

GPU is NVIDIA GeForce RTX 3070 Laptop

CPU is 11th Gen Intel Core i7

There could certainly be many different reasons to this happening. I'm curious as to why the transparent areas are still transparent, but the non-transparent are all black.

Can you please try to find out if your CPU has integrated graphics? And if it does, in task manager, please check if GPU #0 or #1 is being used by GameTranslate_Desktop when running Desktop/Attached mode.

Also please do update your graphic's drivers and try to disable Automatic Color Enhancement.

  1. Select the Start button, then select Settings > System > Display Color profile.
  2. Select your display near the top, then check for the following setting: Automatically manage color for apps.
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I do have integrated graphics (Intel Iris Xe) and GameTranslate does indeed use that.

Drivers have been updated, Automatic Color Enhancement was already off.

Aha! That would very likely be the issue then.

You might have some setting that makes apps per default prefer the integrated graphics.

Either change the Windows settings or change it in the Nvidia Control Panel;

Windows settings
1. Search for "Graphics settings" in search bar
2. Find your GameTranslate installation folder and select GameTranslate_Desktop.exe
3. Set it to use "High performance"

Let me know if that changes it to use the dedicated GPU & fixes the issue.

I have actually had the same issue before when I tried to use the app through a Virtual Machine, and it would default to using my integrated graphics. I did implement a fix for this in the code, but clearly Windows/Nvidia still overrides it sometimes. It is possible for me to make the app change some Registry keys to make it harder for it to be overridden, but I'd rather not do that for several good reasons.

I managed to fix the issue. Not sure what exactly fixed it so here are some of the things I did : 

- Using NVIDIA control panel to force the app to run of the GPU didn't work

- Using Windows Graphic Settings didn't work either

- I updated both the Intel Iris Xe and the NVIDIA GPU drivers

- I updated Windows

- I disabled the Intel Iris Xe driver in the Device Manager,then enabled it again

After that last step it started working correctly.

Great news! Thank you for troubleshooting this with me and finding the solution.

So trying to force it to use your dedicated GPU did not work at all? Only disabling/enabling Iris Xe driver made it run on the dedicated GPU? Or is it still running on your integrated graphics, but in a now working state?

Cheers!

Trying to force it on the GPU with the NVIDIA panel or the Windows settings did nothing, it was still running on integrated graphics.

Disabling the Iris Xe driver made the laptop switch to "Microsoft Basic Display Adapter". When I re-enabled the Iris driver after downloading updates for both drivers, GameTranslate properly switched to the GPU. No idea if the issue was the drivers or Windows not switching the app to GPU correctly.

Alright, sweet, thank you very much for providing this information. ⭐

I will make sure to warn users about this in case they experience the same issue.