itch.io

i didn't even post any nsfw content and it still shows up for no reason

i didn't turn it on. the problem was fixed tho but i deleted every single one of my game sadly

Soooo, your first statement was incorrect on both claims ;-)

To recap the issue for anyone finding this place by having a similar problem:

If you upload a game and click the box that the game has senitive content and is not suited for the workplace or minors, your account will have that "nsfw" setting activated and it cannot be deactivated.

As far as I understand it, this is done to prevent people running to support by asking why they can't see their own game.

But it spawns a different support issue by people not being able to unselect the option and being confronted with adult only content, just beause they uploaded some horror game they deemed unsuited for minors.

A suggested solution in my opinion would be, to show a disclaimer/reminder popup every time a nsfw game is uploaded or updated, while the setting is switched off. It is not user friendly to block that option. A cleaner solution would be to differentiate between user and publisher accounts, but Itch is not designed to have that distinction.

If you did not upload adults only content, your games probably would have been fine by unselecting the sensitive content option.

Most horror games are not considered "nsfw", even if they would be 18+ in some countries for violence. Assuming you did mark your games as having "sensitive" content for such a reason.

Yes you did