Post by Undermax in Long Payment Processing

Viewing post in Long Payment Processing

Hi. This is happening to me too. I have three pending payments, and they haven't even responded to my support tickets.I understand that Itch.io it's going through a difficult situation, but we don't have to continue going through this.

My Payout IDs are:

194480

195111

195741

Please, if you can also help me and escalate to get those payments released, I would appreciate it.

I'm considering switching platforms because itch.io doesn't seem to be able to handle this situation and it doesn't look like it's going to get back to normal anytime soon.It's a shame because after two years of being here, it was perfect. But now I really don't know what to think anymore...

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ImLionelIo36 days ago(+1)

Idk what else to do other than wait, It's so frustrating to see the days number go up and also more frustrating seeing so many people with much more longer than mine (32 days), I hope you'll be able to get your cash soon king

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Undermax36 days ago(+1)

Totally agree.

This situation is truly horrible and unfair. We, who have nothing to do with the whole problem of this association, end up being affected by something like this. They’re playing with our money and time.

If they’re not capable of keeping the site running, then they should disable new purchases and we’ll find another place. But the withheld money cannot just be left like that. That’s completely illegal. And hopefully someone will step in and take action to speed up the process, because this isn’t just a delay of 3 or 4 days, it’s been weeks, even months, and many independent developers like us need to get paid in order to cover our expenses.

I also hope, my good friend, that they do something urgent.

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