Hi!
I don't know when you read this but I did some research on the controller that you mentioned. So the 8bit do controller is supposed to have a switch/button on the back side so you can switch to xbox/ps4 controls. Then wait a few seconds and it should hopefully work!
If you don't have that option check the manual that your controller came with. It should say something about that.
I hope this is helpful! I will make a note of that on my page in case there is other people who are using this type of controller.