I haven't tried the Acrobee controller myself. However, as it shows up as a HID compliant game controller chances are it will work fine.
Make sure you don't have any other controllers (joysticks, drawing tablets etc.) connected at the same time, that might cause a conflict.
There was an automatic Windows 10 update that rolled out some time ago that broke the USB drivers. Not sure if you are effected but you can find more information here:
https://drive.google.com/file/d/1wF9BgUEZSSCORfa4lauR_EivjLp8ohZJ/view?usp=shari...
There are also some more general advice in the user manual: https://drive.google.com/file/d/0BwSDHIR7yDwSelpqMlhaSzZOa1k/view?usp=sharing
As you go though calibration in Freerider, are you able to move any of the little circles smoothly up and down?