Post by Astan92 in adult and erotic tags games gone? - itch.io

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Astan92123 days ago(+1)

https://itch.io/docs/creators/faq#is-adult-content-allowed

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If you've collected money while in violation of terms, we may be forced to refund or freeze all pending transactions, as accounts that are in violation of our terms are not eligible for payouts.

Are you now aware of accounts being refused payouts since the terms were updated to indicate that they would not be paid out or is this not retroactive? Will you go on record to state that any sales from before this absurd crackdown will be paid out whatever they are owed?

leafoAdmin123 days ago(+4)

That rule was there for a very long time. If someone joins the site, blatantly violates our terms to try to sell goods before they get banned, then we will ban them and refund their payments. We will not honor any transactions while they were trying to operate before getting caught. There are some types of content that we have always had a zero tolerance policy for.

What’s happening now is a very special circumstance, we no have interest in withholding anyone’s earnings. To ensure we can continue to pay people without issue we need to not lose our relationship with our financial partners, hence the extreme measures we are taking right now.

Hope that makes sense

Astan92122 days ago(+9)

That doesn't answer the question.

You can't weasel around and try to pretend that there hasn't been a change. In this case being what content constitutes a violation.

Will the creators whose content is taken down in relation to the changes to your policies get paid out what is owed? Yes or no?

pileofkobolds121 days ago(+3)

Can you clarify the rules please? If I understand correctly from what's said in creator faq, only content with payments enabled is subject to payment processor rules, and payment processor rules don't apply to anything without payment option? Is that so?

Lorkatosh121 days ago(+1)

Do you imagine you will find your spine at some point?

wolfythewolf121 days ago(+1)

From what I've heard you guys are withholding people's earnings are not telling the full truth are not informing buyers and sellers what is going on clearly And not making it clear that the deindexed is badly hurting games all you have shown is that Mastercard means more than being honest with your own developers you have lost trust which means itch is going to suffer all while updating your rules and then stating that you don't know the extent of the rules which is super bad I don't know if itch can survive this