I'll let our admins know, but as you might have noticed from recent discussions, response time will be unpredictable for a while.
Viewing post in Support request ignored? 291757 and 291742
Yeah I figured, I had opened another request about that today but I'd imagine everyone is asking questions about that.
I just know my game has been approved by Patreon directly (I submitted the storyline to them) and they follow payment processor guidelines. Fingers crossed it gets figured out soon, I chose a terrible month to launch my game :(
I did hear back on one of my requests, the only other important one I opened was 4 days ago on Saturday. Maybe I'm missing something but when I search for my game in "search for games" it doesn't display. It is NSFW, but as far as I can tell it looks like games are being reinstated. Is there something I am missing on my end? new support request was: 299145
Is there something I am missing on my end?
The latest official information stated that they would begin indexing games that do not accept any type of payment (even donations).
https://itch.io/t/5149036/reindexing-adult-nsfw-content
If you'd like to be eligible for today's re-indexing, your page must have the following option checked: (The "No Payments" option under the "Pricing" section of your project's Edit Page in your Dashboard)
It appears that your games are paid and also NSFW.