...What ban? And what account? You do know that making a new one to circumvent a ban is against the terms of service, right? And did you read the rules of this category, that say what to do if support hasn't answered in a while?
Viewing post in Ban for no reason, please help
Same issue here, and the itch.io team is utterly unresponsive :( for three weeks now. Some algorithm flagged my account as spam, even though I can't find even the slightest hint as to why that was in all my messages up to a year back. They haven't even informed me which post(s) triggered the algortithm.
How long should I grant the support team to respond?