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Payment In review for 92 days Locked

A topic by RGS_Dev created May 31, 2025 Views: 402 Replies: 9
This topic was locked by lyn-marie excelsia Jun 19, 2025

Issue moved to support desk

This topic is archived. It is unlisted and no new posts can be made.
Viewing posts 1 to 7
(+1)

I've initiated a payout 92 days ago (ID 170530) and it's still "In Review". I have sent emails to support but they are not responding. The email request ID is 267560. I had already created a topic here about this problem but I still don't have a solution.

Pinned ReplyAdmin(+1)

Your tax information is invalid. Please consult the ticket we just opened with you to resolve the issue. Thanks for your patience!

Moderator

I've let our admins know.

Thank You!

Hi! I haven't received payment yet. Any feedback on what's going on?

Moderator

It's out of my hands now. If anything changes, you'll be the first to find out.

(+1)

I have the same issue, perhaps we can talk and see if we can work together.

(3 edits) (+1)

Well, glad to see I'm not the only one. My payout has been "in review" since the start of February, that's 115 days. I opened a new support ticket today, but considering I opened the first one in April and never got a response, I'm pessimistic.

Moderator (1 edit)

Belatedly, if you're still waiting, please post your ticket number in this support topic that was just opened.

Thankfully, I did get my issue seen to, as did everyone else in that big group thread from a couple of days ago.

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