Please read the rules of this category, they tell you what to do. Until then, this unofficial FAQ explains why it can take that long.
Viewing post in Game not being indexed even after almost 4 days
I have read it all. I think the only thing I haven’t done is explain why my game should be indexed. Which I can provide here:
1. It actually got close to 500 downloads in only 4 days
2. I put genuine effort in it, providing screenshots and description and tagged right.
3. Big youtube channels have played it already, indexing would give me more opportunities to work and expand my game.
4. It's my first game and as a real person working all alone on code, story, art, it's hurtful to not see my work getting indexed.
As for my request number its 280671.
is there genuinely no hope for my page to get indexed? I don't understand, as far as I know I haven’t broken any guidelines and double checked everything multiple times..Still no follow-up while low effort pages still get indexed. Do NSFW pages from particularly new accounts get unindexed like this for a while or have I broken a rule? My email hasn’t been responded to as well after 3 days so I did a follow-up.
New request is 281169.
The waiting time for getting indexed can be over a month. So your waiting time of 4 days seems kinda small in comparison. I do not know the current estimate. Just read similar threads.
I do not know what Itch staff is doing or not doing. But they take several weeks to remove reported malware and I think that would be more important than indexing new games. R-112156 R-111516 R-111520 R-111522 are from Februrary and still indexed. There are more.
I feel like Itch directs my reports into the spam folder. I have no plausible explanation why an important thing like that takes so long or is ignored. Maybe the ddos attacks are to flood their system, so things like that do not get worked on.
I didn't even assume games get looked at by staff. I was replying to the person who claimed they do.
The way you talk seems like you are saying people who are new don't get to complain about unfairness and older users should get priority when everyone deserves it equally. My game and account matters to me and I have already ended the conversation with the staff. Have a nice day.
You did not have a conversation with staff. This is a message board. You talked to the message board moderator - who is not staff.
should get priority when everyone deserves it equally
But treating people equally does mean that you have to wait the same four weeks+ that everyone else has to wait. Even older accounts.