itch.io

Thanks for taking the time to  comment, I already made a ticket with the game key provided in the second reply before I made this post,  as this is my first time refunding on itch.io.  I hope it goes well and if it doesn't, then I've learned my lesson to be careful on what to buy on itch.io.

So yes, you can refund because of the content within the game or concerns with the Dev themselves.