Post by YY1327 in Love & Sex : Second Base comments

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YY1327219 days ago(+1)

I made the purchase by accident, I want my money back. Please cancel the purchase.

Andrealphus219 days ago

You need to contact itch.io support, but if you downloaded the game it would be pretty unfair to ask for a refund.

YY1327218 days ago

You can block my account so that I no longer have access to the full version.

Also because I already don't have access due to an authentication problem.

Anyway, if the problem is the download, I'll uninstall it.

I'm Brazilian, converting the payment to my currency makes the game very expensive.

lent1218 days ago

Our EU server crashed this weekend (kernel segfault), leading to an outage on the download/update process for android.

It should be back now.

Sorry for the inconvenience.

YY1327218 days ago

I was able to authenticate and download the 1300 megabyte installation, but then the application crashed.

I closed it and reopened it and now it is stuck in an infinite "loading" mode.

Should I uninstall the downloader and reinstall it again?

YY1327218 days ago

I've already restarted my phone but it didn't help.

lent1218 days ago

Once the download of the missing assets is complete, the downloader restart on the full game.
New downloaded assets needs to compile before the game.
Regarding your device, it can takes some time (usually ~ 10min).
That's a one time operation and next start will be a lot faster.

Patience is the key here. Sorry :/