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"Downloads" graph missing from Analytics?

A topic by aabicus created Jan 21, 2020 Views: 377 Replies: 6
Viewing posts 1 to 5

Anyone else missing the third graph on their analytics page showing total downloads?

Moderator

Nope! I can see the download graphs everywhere they're supposed to appear. Where exactly is it absent? If it's for a newly published game, the graph might not show up until there's at least one download to show.

Admin

If you can tell us which game you’re having an issue with we can take a closer look. If a game doesn’t have downloads available then it may not show the graph. (eg. a browser embedded game)

(1 edit)

It's my main Analytics page,  there used to be three graphs and now there's only two (tested on mobile and laptop). How do I reactivate the Downloads graph so I can see it again?

Here's how it looks on desktop, for those interested. Third graph is just plum missing.

Admin (1 edit) (+1)

Are you sure you have any downloads in that range? If you set the range back to 90 days you’ll see the graph appear as you have downloads in that range.

(2 edits)

That was what's going on! I usually get a few here and there, I guess I've never had a 30-day dry spell before. Thank you!

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