For what's worth it, I'm on a Dell Inspiron and it works just fine (even tanked a pretty serious hit), so at least it isn't *every* Dell laptop… though I've heard of other issues with XPS before. Something is up with that division :/
If you're lucky you may be able to take out the XPS' drive and try to extract the files from it (drives rarely die unless they're very old), no idea if it's worth the effort for you.