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bought the premium extension a while back but couldn't activate it on v10, it kept telling me to buy so I did again and it still doesn't work. 

Hmm, could you retry ? I can see that you already purchased the premium extension. You even purchased it twice

Itch.io had problems pas few hours as you can see so it is possible QGO was not able to contact Itch.io server to check for your premium extension : https://downforeveryoneorjustme.com/itch-io

tried again just have the option to buy again or download there didn't seem to be the same button for premium reactivation as v9 had for restoring premium

Can you share me a screenshot ? Because now with the v10, when you log in, if you purchased the premium extension, the premium extension is automatically enabled ;-)

Perhaps this is not clear, I will put a mention when premium account is already enabled.

If in QGO left side bar, you get the ADB shell terminal command, or you have the ability to chose from 4 different personal profiles per games, this means, premium account is enabled :)

Hi, I have the same issue with v10. I purchased also the premium extension and if I want to activate it, it says that it's not possible. The email I used for purchasing Games Optimizer is not the same, which I used for creating the account, maybe that's an issue? I now changed the email of my account, but still not possible to activate. Many thanks for your help.

I fixed your issue, you should retry. You used 2 different email, so the one for premium wasn't the same as the App.

thanks for the quick help! works now.

Super :)