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Published asset pack doesn't show in search

A topic by Akezhar created Sep 04, 2020 Views: 270 Replies: 3
Viewing posts 1 to 2

I've published my first paid asset pack 3 days ago and it's still not indexed, the page can be accessed directly but it can't be found from search/most recent, the project is set to public and it's not set to be unlisted in the options.

I've contacted support over 30 hours ago and got no response yet.

Is there anything I can do to fix this?

Moderator

I'm assuming you've read the top of this section from the Search & Browse FAQ, but didn't look down the page a bit where it says:

If you're selling your first page then your project may be in our review queue. New sellers are reviewed before their projects are indexed. It should show up within a day. Please contact us only after you've waited at least 1 day.

There was no point in pestering support about it 30 hours ago. Especially as they're very busy as of late. But as it's been three days now, I've given your project a bump. Good luck!

(+1)

I didn't pester anyone, I've waited almost 2 days before contacting support and I still haven't gotten a response, and yes, I had read the FAQ before doing so.

The asset is now shown in the search so the problem is solved, don't know if there's a way to close the topic.

Moderator(+1)

No need to close it. Good luck with your assets!

This topic has been auto-archived and can no longer be posted in because there haven't been any posts in a while.