I uploaded a list of Kickstarter backers and generated an e-mail to send to all of them with their download key Monday night. I was informed I have to wait for an admin approval before sending it which that's fair thanks for fighting spam itch. I sent an e-mail through the support page and haven't heard back. How long do you typically have to wait to hear a response? I'd love to let my backers have their product as well as open the project up to other people.