Pixel Fx Designer

Design pixelart effects and render them to .png sprite sheets or .gifs · By CodeManu

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Purchased wrong bundle!

A topic by raimondeee created Apr 14, 2020 Views: 282 Replies: 2

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raimondeee4 years ago

I feel like an idiot. I purchased one of the bundles, thinking it had Pixel FX Designer included and I ended up getting one of the other bundles ($20) that included Pixel FX effects (not the software) - I would rather have the solo software at $15 - I dont suppose there is a way to exchange it? This is not the developers fault. Simple confusion on the site layout

Kronbits4 years ago

Contacted qwith admin and told me you have to contact support to solve the problem: https://itch.io/support

raimondeee4 years ago

Thank you Kronbits, I had also sent support an email shortly after this post - hopefully they can understand how the purchase bundle option being next to the product purchase button could be confusing. Ultimately it is my fault for not slowing down to ensure the bundle included the actual program itself.

I appreciate your response.