Okay after paying $20 (which is a lot considering the economy right now), I tried to get help about my game resetting back to the unpaid version. The only way to fix this is by reinstalling the app with the version i paid for, but then a day or two later i end up having to repeat the same process when it happens all over again. I have it installed on my LG G7 and yes it's the correct version.
This is a little frustrating since I cannot unlock any extra content at all without having other routes completed first. Unfortunately, I'm stuck renewing the game without any of my prior saved data after each route is completed.
However it's been a while now and I still haven't heard anything back about this. I tried emailing you guys, but still no response. Not even an update reassuring me that the issue hasn't been just brushed off or that it's being worked on. This is the first game I've ever tried from this developer. I don't want to lose my trust with you guys, but right now you're not giving me any reason not to. I wouldn't normally complain but come on....twenty bucks doesn't just rain from the sky, as much as that would be nice. I've noticed that a lot of posts are not getting answered. Again, I want to trust you guys and I'm sure others do too. That's why I'm hoping everyone is not just being ignored because they've already paid, but instead that there's a logical reason why we're not getting responses. So please respond soon, even if the issue is not resolved. If nothing else, some honest reassurance would even be appreciated.