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cant install itch.io app

A topic by antcur created Mar 25, 2017 Views: 220 Replies: 3
Viewing posts 1 to 2

i have tried multiple time to install the app. i then check the log

" 2016-11-30 10:53:16> Program: Starting Squirrel Updater: --install .

2016-11-30 10:53:17> Program: Starting install, writing to C:\Users\curry_000\AppData\Local\SquirrelTemp

2016-11-30 10:53:18> Program: About to install to: C:\Users\curry_000\AppData\Local\itch

2016-11-30 10:53:19> CheckForUpdateImpl: Couldn't write out staging user ID, this user probably shouldn't get beta anything: System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\curry_000\AppData\Local\itch\packages\.betaId'.

at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)

at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)

at System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost)

at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost)

at System.IO.File.InternalWriteAllText(String path, String contents, Encoding encoding, Boolean checkHost)

at System.IO.File.WriteAllText(String path, String contents, Encoding encoding)

at Squirrel.UpdateManager.CheckForUpdateImpl.getOrCreateStagedUserId()

2016-11-30 10:53:19> CheckForUpdateImpl: Failed to load local releases, starting from scratch: System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\curry_000\AppData\Local\itch\packages\RELEASES'.

Admin

Are you using any antivirus software?

yes McAfee

Admin

That's most probably the problem.

Try whitelisting the installer / the app and see if it works better (or just disable it for the duration of the installation).

Unfortunately Antiviruses tend to break a lot of software...