I've already sent two emails to support requesting a refund for a game I purchased on “Itch.io.” Unfortunately, I haven't received a response from support yet, so I'm posting here in the hope of finally finding a solution.
When you post here you are asking the community to help you, this is not a direct line of communication to site admins (that is support).
To ensure that you request is tied to your account and prioritized appropriately, please contact us using the email address you have connected to your account. If you still need to make a topic about a Support Request, you must include your ticket ID with your message.