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Please Report Bugs Here! Sticky

A topic by GunSquid created Mar 01, 2017 Views: 556 Replies: 59
Viewing posts 1 to 12
Developer

GIFsquid is great, but it isn't perfect. Please post here about any problems you encounter.

So the first time everything went fine and it rendered my gif no problem but after that i only get avi file and no gif, and i cant load the output module it give me error when i try to do that. 

Developer

Sorry to hear about that, Parzzi. I'd like to help but I need more information. What is the exact error you receive and what are the steps to reproduce the issue?

Its all good now i was using cs6 tried it on cc and it worked no problem.

OK so i don't know what is happening right now it stoped working again every time i press squirt gif it just render the comp to avi video and then the dos window appears for split second and close. I dont know what im doing wrong because the other day it was working fine now i only get avi file.

Developer (Edited 1 time)

I've seen this happen when your harddrive is near full. It can also happen if your project is in the root of a drive and not in a folder. Another thing to check is that you have the AE option "Allow scripts to write files and access the network" set.

I'm having a similar issue to Parzzi. Whenever I 'SquirtGif' i get the error popup that "It may appear the AE has crashed, but rendering will continue. After rendering, we compress your gif in a dos window' I select yes and the render completes but the DOS window doesn't open and I'm left with an avi file. 

Im exporting to an external drive that has plenty of space and I am saving into a subfolder, and the "allow scripts to write files..." is selected, so I'm not too sure as to what is happening. 

Developer

Just to confirm, you are using Windows, correct?

Yep I'm on windows

Developer

Very strange. It almost sounds like you are missing files from the archive. Do you have a GIFsquid folder inside your Script UI folder?

I do, and running AE as administrator ended up with the same result.

Developer

Ok. Please try this for me. Open a new File Explorer window and go to c:\ProgramData (if the folder is hidden, just type it into the address bar)

Inside you should see two files: GIFsquid.log and squidyavi.bat. Open both of those in notepad and paste the contents here or to pastebin.

Ah, so I'm not seeing those files there. Only a blank "GifSquid" text document. 

Developer

It really sounds like you're missing some files and/or AE isn't set to allow scripts to write files/access network.   Please try re-extracting the JSXBIN file and the GIFsquid folder into your AE/ScriptUI folder and double-check the preference to allow scripts to write files.  In your case, the script is choking at the point it should be able to write to C:\programdata

Developer

Did you ever get this working?

Hello, I'm having the same problem. I did everything you suggested,  but I keep getting the "AE has crashed" notification and it just renders the comp as an .avi file and then nothing else happens.

Developer

Hi Mikel, Just to double-check, you are on Windows and you've done all of the installation steps, including setting AE to "allow scripts to write files and access the network"?

I hope i can help you with this as i found the problem with mine was that you have to run after effect as an administrator or it will not work at least for me that is the case.

Try to run after effect as an administrator.

Should I worry about this showing up in the dos window?
"Could Not Find C:\Users\Repai\AppData\Local\Temp\magick*" 

Developer

Nope! It will currently show that if there is nothing to pre-clean. Pre-cleaning is only necessary if you close out of the DOS window or otherwise cancel the squirting process early.

Another thing, seems like my gifs are playing too fast, I don't know if there should be a frame delay set in after effects or something like that.

Developer

You can select a framerate in the options. Please note that not all framerates are valid and will get rounded to whatever the GIF format actually supports. Also note that if you enable Turbo mode, it pulls the framerate from your comp.

(Edited 1 time)

I was pretty excited to try GunSquid but something doesn't work :[

When I hit the Squirt Gif button, an alert pops up. It says that AE may crash and I shouldn't be afraid because a DOS window should pop up and finish the job (something like that).
Sadly, it doesn't happen. It just adds the project in the render queue, as an .avi and nothing else happens.

I've checked what you said in the other bug reports.
1) The project isn't in the root, it's in subfolders
2) I've checked the "allow to write script from network" thing
3) I've tried to run AE as an administrator
4) I've been searching for something into the c:/ProgrammData, sadly there was no trace of anything GunSquid related. I guess, that's where my proglem is, right?

To be honest, I'm a bit lost and don't know what I should try next... so here I am, telling you everything I could try / figuring out :D

Developer

Hey there, sorry you're having issues. What version of After Effects and Windows are you running?

That's fine, no need to apologize. I'm like 90% sure there's something wrong with my computer :D

But if it can help, I'm using After Effects CC, on Windows 10 family edition / Version 1709 / OS: 16299.64

Developer

Please doublecheck that you have installed all of the files, in your Script UI Panels folder you should have the gifsquid.jsxbin as well as a Gifsquid folder. Also check in c:\programdata for a file called "squidyavi.bat". If that isn't present after trying to Squirt, it means that GIFsquid wasn't able to write files.  If AE is simply not rendering your project after queing an AVI, try rendering it manually or clearing the render queue before squirting.

This isn't really a bug, but I was just wondering if it's at all possible to squirt a transparent gif? I just want text - and not the background color of the comp. I can't find any info on this.

Developer

It is possible. The old version of GIFsquid (still available here) uses PNG internally instead of AVI, and will produce transparent GIFs. It can be a little trickier to set up, so I scrapped that in favor of simplicity but I still have the old version available.

(Edited 1 time)

The first time I used GIFsquid it added the project to the render queue, but then did nothing.  I had to manually "Squirt GIF" again, and then it finally ran (DOS popup).  However, the .gif it created was exceptionally choppy/stuttered when viewed.  I figured this had to do with a  framerate issue, so I adjusted the composition and settings and ran GIFsquid again, but the only thing it's doing is creating new AVI files in the output directory.  The DOS function never runs and a .gif file is never generated.

Any thoughts/input would be greatly appreciated.  I'm using AfterEffects cc2018 on Windows 10 Home Build 16299.

--

**Edit - I previously had a paragraph expressing concerns at how GIFsquid might have altered the way Adobe Media Encoder generates animated .gif files, but have since resolve that issue and removed that portion of my question above.

Developer

This is usually an issue with special characters in the project path. Can you go to c:\programdata (it may be hidden) and find the "squidyavi.bat" file and paste the contents of it here (edit it in notepad, then copy and paste)

Thanks for your reply.  Here are the contents of the .bat file you requested.  I'm assuming it is the "_" in the name that messed it up, as the original file was named "Comp 1", but the renaming algorithm added the "_4" (this was my fourth attempt, versions _2 and _3 also were previously generated by AfterEffects...)

cd\ cd "C:\Program Files\Adobe\Adobe After Effects CC 2018\Support Files\Scripts\ScriptUI Panels\GIFsquid\"
GIFsquidavi.bat 24 1500 "D:\Windows\Documents\WebWorks\Brittleknee\Gif Creation\1\Comp 1_4.avi" "D:\Windows\Documents\WebWorks\Brittleknee\Gif Creation\1\GIFsquid_Output" 0.5 480x "" "Comp 1_4.avi" false
exit

Developer

Actually, underscores are allowed characters, so it shouldn't be that. Does the issue persist after restarting after effects? Another thing to try is clearing the render queue and deleting any leftover AVI files from failed GIF creation and then trying again. I've sometimes seen AE fail to render anything after pressing g Squirt. Usually manually rendering and then trying again fixes this.

Hi, I've tried everything stated here regarding the issues with having 'It may appear the AE has crashed, but rendering will continue. After rendering, we compress your gif in a dos window' error, restarted my pc, reset my settings on AE, reinstalled GIFsquid, ran as admin, did "allow to write script from network", nothing. in programdata I'm only getting 'squidyavi.bat' and not the log file. Honestly don't know what to do at this point!

Developer

Lets check the contents of squidyavi.bat to make sure there aren't any special characters in the path.

Odd, its empty. 

Developer

very odd. That suggests that AE wasn't able to write in it. Can you delete that bat file and try again? I'm curious if it can create the file but not write in it.

Yep, same thing, could it be something to do with not having admin permissions to write it? 

Developer

Sounds likely, however the ProgramData folder doesn't normally need admin access to write to it. 

Having a weird issue where large gifs aren't generating unless I set it to Turbo mode. If I don't use Turbo mode, it acts as if it was successful, opens the folder, but there's no file. Any ideas?

Developer

hey there. I've seen this issue happen when the path of your project or the name of your comp has special characters in it. I've also seen antivirus software remove some of the .exe files that gifsquid needs from the gifquid/bin folder.

(Edited 4 times)

Thanks for the fast reply! My comp name (abc) and filename (MetaNonMeta.aep) only have letters though, same with the path (excluding backslash, space, and colon chars) . Here's a screenshot of my gifsquid\bin folder (though the only antivirus I have is Windows Defender):

Here's the GIFsquid.log:

convert.exe: UnableToCreateTemporaryFile `E:\Stephen\Documents\AfterEffects Projects\WHATAMIGONNADO\abc.avi': No such file or directory @ error/delegate.c/InvokeDelegate/1876.
convert.exe: UnableToOpenBlob `C:/Users/Stephen/AppData/Local/Temp/magick-93516xuC9P0tpcKhx.pam': No such file or directory @ error/blob.c/OpenBlob/2705.
convert.exe: NoImagesDefined `E:\Stephen\Documents\AfterEffects Projects\WHATAMIGONNADO\GIFsquid_Output/abc.avi-2018-04-11_21-10-40.gif' @ error/convert.c/ConvertImageCommand/3257.


It's strange that this only happens in non-Turbo mode; does Turbo mode handle paths differently maybe?

Developer

very weird...  do me a favor and try a regular (non-turbo) render, then open up "c:\programdata\squidyavi.bat" in notepad and paste the contents here. GIFsquid creates and runs this batchfile right after it renders the AVI. I want to see what it is trying to do.  Note that c:\programdata is a hidden folder so may not be visible in explorer windows.

(Edited 1 time)

Here's what I found (used another project/comp, but same issue): 

Successful (turbo):
cd\ cd "C:\Program Files\Adobe\Adobe After Effects CC 2017\Support Files\Scripts\ScriptUI Panels\GIFsquid\"
GIFsquidavi.bat 30 12000 "E:\Stephen\Documents\AfterEffectsProjects\WHATAMIGONNADO\Troi.avi" "E:\Stephen\Documents\AfterEffectsProjects\WHATAMIGONNADO\GIFsquid_Output" 0.5 800:-1 "" "Troi.avi" true
exit

Unsuccessful (non-turbo):
cd\ cd "C:\Program Files\Adobe\Adobe After Effects CC 2017\Support Files\Scripts\ScriptUI Panels\GIFsquid\"
GIFsquidavi.bat 30 12000 "E:\Stephen\Documents\AfterEffectsProjects\WHATAMIGONNADO\Troi.avi" "E:\Stephen\Documents\AfterEffectsProjects\WHATAMIGONNADO\GIFsquid_Output" 0.5 800x "" "Troi.avi" false
exit


Looking at the log file, now it's throwing new errors:

convert.exe: DelegateFailed `"ffmpeg.exe" -nostdin -v -1 -i "%i" -vframes %S -vcodec pam -an -f rawvideo -y "%u.pam"' @ error/delegate.c/InvokeDelegate/1919.
convert.exe: UnableToReadImageData `C:/Users/Stephen/AppData/Local/Temp/magick-31324qcORP4FuAA8U.pam' @ error/pnm.c/ReadPNMImage/1280.
convert.exe: NoImagesDefined `E:\Stephen\Documents\AfterEffectsProjects\WHATAMIGONNADO\GIFsquid_Output/Troi.avi-2018-04-12_21-04-51.gif' @ error/convert.c/ConvertImageCommand/3257.

Developer

Do you have FFMPEG installed on your computer? GIFsquid might be trying to use the one on your system instead of the one included with it. You could try upgrading FFMPEG. Do me a favor and send me your email address in a PM, I want to send you some stuff.

I think upgrading FFMPEG in GIFsquid\bin has resolved the issue; I'm generating large gifs with Turbo set to false with no issues. Thanks a lot for the troubleshooting help!

This one's a fun error, couldn't figure it out myself. Has anyone else had it? I get the same when trying to install Cuddlephish, too.

Developer

Hey there, are you using a weird skin for windows or is that a Mac?

I'm on Mac OS X Sierra 10.12.6, After Effects CC.

Developer

Sorry chum,

System Requirements:

Windows 7 64bit or later.

Adobe After Effects CC.

Contact me at hellphish@gmail.com with the email you used to pay and I'll arrange for a refund.

Ack! My fault entirely. Thanks for the help, no worries about a refund, I'll hold onto the license for a future Windows machine!

Developer

Sounds good, amigo. Cheers!