itch.io Community » itch.io » Questions & Support

Bundle Missing

A topic by youre_dead_kiddo created 9 days ago Views: 68 Replies: 3

Viewing posts 1 to 2

I bought a Black Lives Matter bundle back in 2020 that had hundreds of games on it and it's sunddenly missing from my purchases. I've downloaded several titles from it over the years every now and then such as Death and Taxes and A Short Hike- so it's not like I've never had access to any of these games. But now I can't find it anywhere? And I bought it so long ago I don't think I have the email link for it anymore either, I'm not sure what to do.

Like Reply

Eldwood9 days ago

If it’s still in your library, you can find it like this:

Go to your library (from the drop-down menu at the top right corner of the screen).
Go to My Purchases from the menu in the left.
Go to the Bundles tab (near the top of the screen).
Search for Black Lives Matter using the browser’s search function (ctrl+f), or just scroll the list until you find it.

If it’s not there, then there’s a possibility that you used a different account to buy it.

Like Reply

youre_dead_kiddo9 days ago

I guess I hadn't considered that maybe I bought it without an account? I guess that's the only explaination that makes any sense :( Well, thanks anyway

Like Reply

Eldwood9 days ago

If it’s not linked to an account but you still control the email address you used to buy it, you can recover your purchase here.

Like Reply