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Too many files in zip

A topic by Santa App created Dec 05, 2019 Views: 830 Replies: 6
Viewing posts 1 to 2

I keep getting this message even after trying to remove files: 

There was a problem loading your project: 

Too many files in zip (692 > 500)

Please try deleting the ZIP file and uploading another one.

Can itch.io up my file limit?

Thanks

Moderator

We can if you really need it, but you should try and make your game smaller first. Many people will have serious trouble trying to run it if it's so big.

Thank you for the response. I understand your concern. However, I’ve already eliminated what I can and my tests have been great. The game is as small as I can make it and it’s not too far over. I hope you will consider passing along this request. Many thanks! 

Moderator

All right then! Please e-mail support with the request, unless it's urgent or you've already tried.

Thanks for the response. I’ve emailed support three times on different dates with no response so that’s why I was posting here. Are you able to see about getting my account updated? I'm hopeful to release the game this weekend. Thanks.

Moderator

I can let an admin know about your problem.

Thanks!

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