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My game not visible, indexed EVEN after 3.5 YEARS

A topic by DemirDeniz1 created 2 days ago Views: 89 Replies: 3

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Hi,
I recently finished developing my new game (https://demirdeniz1.itch.io/sinister-studying), but I noticed that it hasn’t been indexed even after 4 days. At first, I thought that was completely normal — until I realized that my older game (https://demirdeniz1.itch.io/the-light-dungeon-hard), which I published 3.5 years ago, is also not visible, indexed. (I tried to contact with the support with several e-mails but got no answer after 72 hours.)

Does this mean I just have to keep waiting, or is there something wrong with my account or settings?

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No Time To PlayModerator2 days ago

Yes, actually, it is completely normal for a game to be in the review queue for a few days, as explained in the Search&Browse FAQ. The Light Dungeon might have been placed back in the queue after the latest changes; I'll speed things up for you. No, there's probably nothing wrong, as explained in the unofficial FAQ. And itch.io support doesn't work on weekends; if it takes much longer than that, you can post your ticket ID here like the rules of this category say.

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DemirDeniz12 days ago (1 edit)

Thanks for the respond, so when small changes are being made it just goes back to the indexing point again ? I tried this with an old sample game but it seemed to be visible. (The game was actually a jam submission it was not visible in the first place too, i abondened the game for 3.5 years. Changed a few things several days ago to share it with someone.)

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No Time To PlayModerator2 days ago (1 edit)

No, when certain changes are made. I don't know what kind exactly; it's secret, and probably not so simple.

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