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Game crashes every 2-5 minutes

A topic by besticles created 29 days ago Views: 78 Replies: 1
Viewing posts 1 to 2

I played the game a couple of days ago (current software version of the game) and it crashed 1 time. I was able to play afterward for about 2 hours without issue. I logged back in today and the game crashes every 2-5 minutes without fail. I have a pc that is more than capable of running the game so I dont believe it is due to hardware limitations. I am not seeing any frame drops or any impact in gameplay whatsoever other than the game crashing and closing. When i look at event viewer for the crash data it gives me this:


Faulting application name: Pumpkins_ClientSupporter.exe, version: 2021.3.45.63631, time stamp: 0x68d670ed

Faulting module name: UnityPlayer.dll, version: 2021.3.45.63631, time stamp: 0x68d67101

Exception code: 0xc0000005

Fault offset: 0x000000000057f799

Faulting process id: 0x6068

Faulting application start time: 0x1DC42F068426F5F

Faulting application path: C:\Games\PumpkinFestival\Pumpkins_ClientSupporter.exe

Faulting module path: C:\Games\PumpkinFestival\UnityPlayer.dll

Report Id: 55c1b7e3-ff0e-49c7-9af2-47f647423d3c

Faulting package full name: 

Faulting package-relative application ID: 


I've tried clearing the Unity cache data, forcing DirectX11, running as admin, adding the .exe as a firewall exemption.

I'm not exactly sure what to do from here. The game is a ton of fun and I'd love to be able to enjoy it. Any suggestions?

Developer

Hey! sorry you're having this issue - are u able to send me the log files?

Menu > Help > Log Files > Open Log Folder > Player.log

You can send them to me over the game's discord or "hello [at] adamgryu.com"

Also, it sounds like you tried a lot already, but you've also got your graphic drivers up to date and restart your computer since last time you ran it?